Thanks for the great service. I have just ordered 2 pairs of glasses for my wife off you and I am sure that a few of my friends will also be impressed.
Thanks so much will shop with you again very pleased with your quick response.
These are great, just right for reading in bed without the light keeping my husband awake! Excellent service.
Many thanks John and happy Christmas to you too. And thanks for sorting this out so painlessly
Many thanks for your prompt response.
I am very impressed with your service and will definitely buy from you again.
We've ordered glasses from Eyelids two times - the glasses are great quality and excellent value. Even better, however, is the customer service - friendly, efficient, and fair ! Glasses by mail order seemed
like a bit of a risk but the selection of over the counter reading glasses can be pretty limited in shops and Eyelids has a huge range, so we took a chance on them and have not looked back. We simply
returned the glasses that didn't look right and kept the ones that did. A quick delivery and no-quibble refund for the pairs we didn't want. I couldn't have asked for more!
Caroline M, Glasgow28/11/2014, 00:00
You'll never guess what happened, two lots of glasses arrived a couple days apart!!!
I'll return the second lot to you shortly.
Thank you for your excellent customer service :-)
We received the replacement glasses on Friday the 21 and sent the original pair pack in the envelope provided.
Can I just say thank you for the prompt and easy resolution of the issue.
I was quite frankly amazed at how easily it was dealt with.
I could not find a feedback section of your website but please feel free to use my comments and name in any promotional material you produce.
I cannot rate the service higher.
Shaun Byrne (Dublin)23/11/2014, 00:00
Thanks too for the prompt despatch of my spectacles which I received today. I’m delighted with my NOAM spectacles and will be ordering again from you !!
Thanks for getting back to me. It was the black pair rather than the blue one, code CD2BLK and at 2.00 magnification.
Thanks ever so much for your help. Your company is a really good one with which to do business.
Thank you for your email. Your response is swift, refreshing and a relief, frankly, as I've had less positive experiences.
I will be able to take the glasses with me on holiday then, I do appreciate that.
Once again; thank you very much.
Mathilde - The Netherlands03/10/2014, 01:00
I received my replacements yesterday – superb service, considering I had made the error of ordering the wrong items in the first place! No quibbles, no questions, just straight replacement!
I cannot praise your company enough – please add my comments to your testimonial page.
Thank you so much for the work that you did resending my order, it arrived at 08.45 this morning (Thursday).
A wonderful pair of glasses, just the job, no problem.
When I want another set, I will be dealing with your company.
Received the Slim Jims in the beginning of this week, thanks a lot for the good service!
Piet - The Netherlands13/09/2014, 14:29
Although the wrong power, the quality of the glasses seem excellent.